Shipping policy
Shipping Policy – Emaar Vibe
Last Updated: October 11, 2026
At Emaar Vibe, we aim to provide a smooth and convenient shopping experience with reliable delivery across the United Arab Emirates (UAE).
1. Shipping Locations
We offer delivery across the UAE, subject to delivery service availability in your area.
2. Shipping Costs
Free Delivery Across the UAE!
We aim to offer free delivery across the UAE on eligible orders. Any applicable delivery charges or exceptions will be clearly displayed at checkout before you complete your purchase.
3. Order Processing Time
Orders are processed after they are received and confirmed. Processing times may vary depending on product availability, order volume, and other circumstances.
Orders placed on weekends or public holidays may be processed on the next working day.
4. Estimated Delivery Time
Delivery times depend on the customer's location, product availability, and courier service.
Once your order is processed, we will aim to deliver it as soon as reasonably possible. If an estimated delivery timeframe is available, it will be communicated through our website, checkout, or order confirmation.
Please note that delivery times are estimates and are not guaranteed unless explicitly stated.
5. Order Tracking
If tracking is available for your order, we will share the tracking details once the order has been dispatched.
You may use the tracking information to check the status of your shipment.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping addresses, phone numbers, and other necessary delivery details.
If you notice an error in your shipping information, please contact us as soon as possible. Changes cannot be guaranteed once an order has been processed or dispatched.
7. Delayed or Lost Orders
Although we aim to deliver orders on time, delays may occur due to courier issues, public holidays, weather conditions, or other circumstances beyond our reasonable control.
If your order appears delayed or lost, please contact our customer support team so we can assist you.
8. Failed Delivery Attempts
If a delivery attempt fails because the customer is unavailable or the provided address is incorrect, the courier may arrange another delivery attempt or contact the customer for further instructions.
Additional delivery charges, if any, will be communicated where applicable.
9. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us promptly with your order details and supporting photographs, if available.
We will review the issue and assist in accordance with our Return and Refund Policy and applicable consumer protection laws.
10. Contact Us
For shipping-related questions, please contact:
Store Name: Emaar Vibe
Email: www.emaarvibe.store
Delivery Area: United Arab Emirates (UAE)
Thank you for shopping with Emaar Vibe. We appreciate your trust and look forward to serving you!